Questions about your account terms
Yes. You must tick the acceptance box during registration to create your account. These terms become the agreement between you and manjur55 from that moment. You can review the full policy anytime in your account settings or on this page before you sign up.
We can update the terms, but we'll notify you by email at least 14 days before any change takes effect. The new terms only apply to activity after that date. If you disagree with the change, you have time to close your account before it goes live.
Your account balance is yours. When you close an account, you can withdraw your remaining balance via your chosen payment method—DANA, OVO, GoPay or QRIS—within five business days. After withdrawal, your account is archived and no longer accessible for play.
We retain your transaction history, identity verification and payment records for seven years for regulatory and fraud-prevention purposes. Your personal profile information is deleted after 30 days unless local law requires us to keep it longer.
Yes. Prohibited conduct includes account sharing, use of bots or automated tools, accessing the platform from blocked jurisdictions, and attempting to exploit security vulnerabilities. Breach may result in account suspension and forfeiture of any playable balance. We investigate all suspected violations before taking action.
Contact support immediately with your account email and the date of the transaction. We log all activity and can show you the exact details. If an error is found, we correct your balance and notify you in writing within five business days. Keep screenshots of your lobby balance for reference.
The core terms are the same for all players. Availability of certain games, payment methods and promotions depends on local law. If you're unsure whether your region is supported, contact support with your city name and we'll clarify which features and payment rails are available to you.
